Robin Keith, NRHP President, graduated from the University of Nevada, Reno with a bachelor's degree in nursing. Starting as a critical care nurse, she developed an appreciation for the fundamental mission of hospitals - providing high quality care to patients. Commitment to the role of hospitals lead Ms. Keith into graduate work in Business Administration and Public Administration, and a change from the clinical setting to hospital administration.
Robin served as Assistant Administrator of St. Rose Dominican Hospital in Henderson, NV before becoming Vice President of the Nevada Hospital Association, where she built upon her interest in public policy and advocacy. Those experiences drew her into the special issue of maintaining the viability of rural hospitals. Working with rural hospital administrators, the Nevada Office of Rural Health, and a grant from The Robert Wood Johnson Foundation, Robin left NHA to create the Nevada Rural Hospital Project in 1987. Ms. Keith served as the president of NRHP until 1992. During the mid-1990s, she consulted with various hospitals on Board education, strategic planning, and facility development and financing.
In August of 2000 Robin returned to NRHP (now Nevada Rural Hospital Partners) as President. She serves on a variety of committees and boards, including: officer of the National Cooperative of Healthcare Networks (NCHN), Chair of the High Sierra Area Health Education Center, and Co-Chair of the Governor's Accountability Committee for Nevada's Strategic Plan for Rural Healthcare. Robin is frequently invited as a speaker for various organizations on the subject of hospital network development and sustainability.
Steve Boline, CPA, Regional CFO, joined NRHP in August of 2003. A homecoming of sorts, Steve served in the same capacity for NRHP from 1996 through 1998. Prior to that, he was the auditor for NRHP and some of its member hospitals as a CPA with the Reno firm of Cupit, Milligan, Ogden, and Company. Steve has worked in a variety of capacities in Northern Nevada hospitals, including: Director of Finance at Carson-Tahoe Hospital, Director of Finance for Continuum Services at Washoe Health System, and Director of Patient Financial Services at Saint Mary’s Regional Medical Center. Through these experiences, Steve enhanced his knowledge of all aspects of the revenue cycle, and gained experience in both acute and sub-acute care, including acute rehabilitation, long-term care, and home health.
Mr. Boline serves as a resource for NRHP member facilities to improve rural hospital financial viability and assists in solving rural hospital operational issues. Provides technical assistance to NRHP members with respect to: Critical Access Hospital (CAH) Program; Outpatient Prospective Payment; Rural Health Clinic designation and reimbursement; Medicare/Medicaid reimbursement policies, regulations, and rates; disproportionate share issues and reimbursement; and any other significant issues that impact rural hospital financial viability and/or the financial aspects of service delivery. Provides fee-for-service financial services to members, when permissible under provisions of grant funding. Oversees NRHP & LiCON financial operations.
Todd Radtke, Regional Chief Information Officer, has over 28 years of progressively responsible experience in the field of information technology management, with a particular emphasis on network development. Todd has worked for Northrop Electronics, Arcada Associates (for Nellis Air Force Base), and Mazda Motors of America, all involving the development and support of local and wide area networks.
Todd is responsible for a variety of complex technical, administrative and supervisory duties to help NRHP and our members develop, install, and maintain information technology systems. He is responsible for the development and on-going support of the NRHP wide-area network (WAN). Todd has been instrumental in assisting NRHP in the development of applications for the network. He is also the network liaison with NRHP’s technology partners, including the University of Nevada School of Medicine, the Nevada Office of Rural Health, and the Northeast Nevada Area Health Education Center. Todd served as the lead staff member on the HRSA Legacy Systems Integration project, the PACS (Picture Archive Communication System) program, and the ongoing digital medical records program. Todd will again serve as the lead staff on the 2008 HRSA / CMP grant, which will be used to expand and upgrade the DISRN program started in 2004.
Ann Murdoch, Financial Program Director, joined the staff of NRHP as Bookkeeper/Secretary in April of 1993 and stayed through the end of 1996.After spending a year in Costa Rica, Ann returned to NRHP in 1998 as the Financial Program Director and celebrated her ten year anniversary in March of this year!
Ann has completed a non-profit management certificate program, and holds insurance licenses in both health/life and property/casualty.With this enhanced knowledge, Ann now manages all financial recordkeeping for NRHP's diverse funds and programs.Ann organizes the annual NRHP Foundation golf tournament, acts as agent for PACT and serves on the POOL/PACT HR Oversight Committee. Ann also administers the TEAM of Nevada program, a self-insured pool for medical and communication equipment.
Becky Green, BA, MBA, Program Manager, joined NRHP in August 2006 as a Program Assistant. She assists with the day-to-day operations of the Liability Cooperative of Nevada (LiCON), an interlocal cooperative public agency formed for the purpose of self-insuring professional and related lines of liability for eligible hospitals and the physicians they employ. Nine NRHP members and approximately 80 rural physicians participate in this program. Becky also manages the NRHP Shared Credentialing Program. Since joining NRHP Becky has become a licensed insurance agent in health, life, property and casualty.
Becky is a native of rural Nevada, having grown up in Gerlach. She obtained her Bachelor and Master degrees in Business Administration at the University of Nevada, Reno. Becky worked for the Nevada Small Business Development Center during her college years and Nevada Health Centers, Inc. before coming to work for NRHP.
Jan Stanley, Executive Assistant, re-joined NRHP in 2003 as Executive Assistant to the President. Jan was the first employee of NRHP when it was created in 1987 and remained until 1990 when she left to raise her children. Having been in on the ground floor of the creation of NRHP, her knowledge of the history and accomplishments of the organization's early days made for a smooth re-entry. Jan's duties include: communications and interface with the members; support of advocacy efforts; HIPAA resource for the members; representation of NRHP at various meetings and committees; assistance with applying for and managing grant programs; maintenance and tracking of all NRHP & LiCON contracts; updating and providing information for the website; re-design and updates of NRHP membership directory, Policies and Procedures and Administrative manuals; as well as development and production of marketing materials.
Susan Fryer, Administrative Assistant, is a graduate of American College. Susan held positions in Fort Smith, Arkansas and Hilo, Hawaii before moving to Reno in 1994. Susan served as a Records Management Specialist in the imaging department of the BLM here in Reno from 1994 to 1998, and was a representative for Publishers Group West before joining us in July of 2004. Susan brings a wealth of organizational and people skills to the job, and is the key contact person at NRHP, handling the phones, and supporting five other NRHP staff.Susan is responsible for keeping the master calendar, making meeting planning arrangements, and populating the various surveys needed to provide a database that serves our members and their goals.